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Frontmatter -- Preface -- Contents -- PART 1
Arthur -- Inhalt
Customer Centric Business Models, two steps beyond Customer Relation Management formatIsbn:Softcover - 9783838676586 Für den deutschen Gesetzgeber bedeutetInhaltsangabe: Abstract: The submitted dissertation critically discusses business models in the context of customer dimensions under uncertain market conditions. The following questions summarise the fields of investigation: How do business models adapt to rapidly changing and buyer driven markets? What are the next two steps after Customer Relationship Management? Can the gap in the process chain between ? Customer Relation Management? and ? Supply
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